Guide

What Janitorial Service Includes

Every cleaner's checklist looks a little different. Here's what standard janitorial service typically includes, what's periodic, and what's usually extra.

2 min read Updated September 2026

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Short answer

Standard janitorial service covers, on every visit, trash and recycling, restroom cleaning and restocking, kitchen and break room cleaning, floors, and disinfecting high-touch points. Dusting, high dusting, baseboards and interior glass usually run on a rotation. Exterior windows, specialized floor care and post-construction cleanup are usually quoted separately.

Well-stocked janitorial cart in an office corridor

Standard: every visit

  • Trash and recycling: emptied, liners replaced.
  • Restrooms: toilets, urinals, sinks and fixtures cleaned and disinfected; mirrors cleaned; soap and paper refilled; floors mopped.
  • Kitchens and break rooms: counters, sinks and tables cleaned; appliance fronts wiped; floors swept and mopped.
  • Floors: carpets vacuumed, hard floors swept and mopped in traffic areas.
  • High-touch points: door handles, switches and shared equipment disinfected.

Periodic: on a rotation

  • Dusting of desks, ledges, sills and partitions (often weekly)
  • High dusting, vents and light fixtures
  • Baseboards and door frames
  • Interior glass and partitions
  • Appliance interiors

Usually extra or separately scoped

  • Exterior window washing
  • Specialized floor care beyond routine vacuuming and mopping
  • Post-construction cleanup
  • Specialized areas such as labs or food production

What counts as “extra” varies by cleaner. The important thing is that it’s written down before you sign, so nothing is assumed.

What to get in writing

  1. A room-by-room checklist with frequencies.
  2. Whether supplies, including paper products and liners, are included.
  3. What’s periodic and how often.
  4. What’s excluded.

Our checklist

Every account gets a written, room-by-room checklist built at the walkthrough, with supplies included in one flat monthly price.

Related questions

Are paper products included in janitorial service?

It varies by cleaner. Ask directly and get it in writing.

Is dusting done every visit?

High-touch points usually are; general dusting is often weekly, and high dusting is periodic.

Does janitorial service include window washing?

Interior glass often is, on a rotation. Exterior window washing is usually a separate service.

Does janitorial service include restocking restroom supplies?

Usually refilling is included. Whether the supplies themselves are included varies, so ask each cleaner.

Is floor care part of janitorial service?

Routine vacuuming and mopping are. Specialized floor care beyond that is often quoted separately.

Does janitorial service cover break room dishes?

Some cleaners load and run the dishwasher by agreement. Get it written into the checklist either way.

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