How We Work

The Middlesex Standard. Written down, so you can hold us to it.

Most cleaning companies promise quality. We'd rather show you the system: the same crew, a written checklist, proof on your phone and an owner who checks the work.

Book a free walkthrough (781) 652-1313

Rather just talk it through?

Leave your number. We'll call you to go over your building, your schedule and what your current cleaner is missing.

No sales script. A real conversation about the work you need.

Why we built it this way

Every part of the standard fixes something our clients were living with before they switched.

  • Same crew, every visit

    Because strangers with your alarm code never learn the building.

  • A written checklist

    Because 'clean' means different things until someone writes it down.

  • Texts when we arrive and leave

    Because you shouldn't find out from the trash cans that nobody came.

  • Month-to-month terms

    Because a contract shouldn't be the only reason a client stays.

Here's what a night looks like. See how a night works

The Middlesex Standard

You'll know we showed up. Every time.

No more guessing whether anyone came. Every visit follows the same four steps, and you get proof on your phone.

  1. 6:02 PM

    Crew arrives

    You get a text the minute your crew is on site. It's the same people as last time.

    Text message

    Your crew has arrived and started tonight's clean. Same team as last Tuesday.

  2. 6:05 PM

    Work your checklist

    They follow the checklist we wrote with you at the walkthrough.

    • Kitchen and break room
    • Restrooms cleaned and restocked
    • Floors vacuumed and mopped
  3. 8:47 PM

    Lock up

    A second text when they leave, so you never wonder if anyone showed up.

    Text message

    Crew finished at 8:47 PM. All areas done, lights off, alarm set.

  4. Every week

    Owner walkthrough

    The owner walks your building and fixes anything that is slipping before you notice it.

    Several times a week
Cleaner turning off the lights in a clean office at night

The walkthrough

Every account starts with a walk through your building, with you. We look at how the space is actually used: which restrooms get hit hardest, where the kitchen falls apart by Wednesday, which conference room clients see. Then we write your checklist, room by room, and set a schedule that fits.

The quote

One flat monthly price with supplies included. Month to month, so you’re never locked in with a cleaner who stopped earning it.

The crew

Your building gets a regular crew. They learn your alarm, your doors, your trouble spots and your preferences, and they keep them. That consistency is what makes everything else work.

The proof

You get a text when your crew arrives and another when they leave and lock up. The owner walks your building several times a week and fixes anything that’s slipping before you notice it.

The phone call

When something’s off, you call us and you reach the owner. No ticket, no account manager, no waiting until next week.

Questions about how we work

What happens if something is missed?

Tell us and we fix it. The owner walks your building several times a week, and missed items are the first thing we look for.

Who do I call with a problem?

Us. You get the owner, not a call center or a territory manager.

How do the texts work?

You get a text when your crew arrives and another when they leave and lock up.

Can I change the checklist later?

Yes. Your checklist changes when your building or your needs change.

What happens at the walkthrough?

We walk your building with you, look at how each space is used, write your checklist room by room and recommend a schedule. Then we send a flat monthly quote.

How quickly can you start?

We schedule your first night once you approve the quote. If you're switching from another cleaner, we line it up with the day your current service ends.

Where we work

Want this standard in your building?

Book a free walkthrough. We'll write your checklist with you.

Book a free walkthrough or call (781) 652-1313
Call Get a free quote